BebelinoSupport
Answers to common questions are below. Can’t find what you need? Email despamihai66@gmail.com and we’ll get back to you within 2 business days.
Family & caregivers
How do I invite my partner or another caregiver?
Go to Settings → Family and tap Share to send your 6-character invite code. They install Bebelino, create an account, choose “Join with a code” and enter it.
The invite code says it has expired
Codes are valid for 7 days. In Settings → Family, tap New code and share the new one. The old code stops working immediately.
Can we track more than one baby?
Not yet. Each family currently has one baby. Support for twins and siblings is planned.
How do I leave a family?
Settings → Account → Leave family. If you are the only member, this deletes the family and all its data.
Logging
I forgot to log something. Can I add it afterwards?
Yes. On the Today screen, tap the “Now” chip next to Diaper, pick the time it happened, then log the diaper or bottle. Growth measurements have their own date field.
How do I delete a log?
Swipe the log to the left. Tap Undo within a few seconds if you deleted the wrong one.
Do timers keep running if I close the app?
Yes. Nap and nursing timers are saved as a start time, so they stay accurate if you close the app or restart your phone. They also show on every caregiver’s phone.
Does Bebelino work offline?
Yes. You can log without a connection; entries sync automatically when you’re back online.
Guide & insights
My baby was born early. Which week does the guide show?
If you marked your baby as born early and entered the due date, the guide and growth charts use adjusted age by default. You can switch to actual age in the Guide or in Settings.
Where do the growth curves come from?
They are the World Health Organization (WHO) Child Growth Standards for 0–24 months. Percentiles are a guide; your pediatrician looks at the trend over time.
Is the guide medical advice?
No. The guide offers general information about typical development. Every baby is different. Always contact your pediatrician or emergency services if you are worried about your baby’s health.
Settings & account
How do I turn on Night mode?
Settings → Preferences → Appearance → Night. “System” follows your phone’s dark mode setting.
Can I use ounces or pounds?
Yes. Settings → Preferences lets you choose ml or oz, kg or lb, and cm or in.
I forgot my password
On the sign-in screen, tap “Forgot password?” and enter your email. You’ll receive a link to choose a new password.
How do I delete my account?
Settings → Account → Delete account. See account deletion for what is removed, or to request deletion without the app.
Contact
Please include your phone model and what you were doing when the problem happened. Never send your password.